Privacy Policy

M&N Music Studio is the public name used by Nataliia Belichenko and Mykhailo Belichenko for their music lesson services.

M&N Music Studio respects your privacy.

This Privacy Policy explains how we collect, use, store and protect personal information when you use our website, contact us, request lessons or participate in music lessons.

M&N Music Studio provides private music lessons in Vernon, British Columbia and online.

1. Who This Policy Applies To

This Privacy Policy applies to visitors of our website, students, parents, guardians and anyone who contacts M&N Music Studio.

If the student is under 19 years of age, a parent or legal guardian is responsible for providing personal information and consent where required.

2. Personal Information We Collect

We collect only the personal information reasonably needed to respond to inquiries, arrange lessons, communicate with students and families, manage payments and provide music instruction.

This may include:

• Name
• Email address
• Phone number
• Student age
• Parent or guardian name and contact details
• Preferred lesson type
• Instrument or subject
• Current music level
• Lesson goals
• Preferred lesson format
• Scheduling information
• Payment-related information
• Information shared in messages, forms or emails

We may also collect information about attendance, lesson progress, materials used and communication related to lessons.

3. Information About Children and Students Under 19

For students under 19, personal information should be provided by a parent or legal guardian.

We may collect information needed to arrange and provide lessons, such as the student’s age, instrument, level, learning goals, schedule and relevant information that may affect lessons.

Parents and guardians should avoid sending unnecessary sensitive information unless it is important for the safety, learning or scheduling of the student.

4. How We Collect Information

We may collect personal information when you:

• Submit a contact form
• Email us
• Call or message us
• Request a lesson
• Book or attend lessons
• Communicate about scheduling, payment or student progress
• Provide lesson-related materials
• Give media consent
• Use our website

5. How We Use Personal Information

We use personal information to:

• Respond to inquiries
• Arrange lessons
• Confirm lesson details
• Communicate with students, parents and guardians
• Manage scheduling and attendance
• Provide music instruction
• Recommend lesson materials
• Process or track payments
• Handle cancellations, rescheduling and refunds
• Maintain lesson records
• Support student progress
• Manage safety and behaviour concerns
• Comply with legal or professional obligations
• Protect the rights, safety and property of M&N Music Studio, students, families and teachers

6. Payments

Payment may be arranged directly with M&N Music Studio by the accepted method confirmed before lessons begin.

We do not ask you to submit full banking details through the website contact form.

If a third-party payment service is used, that service may collect and process payment information according to its own privacy policy and terms.

7. Online Lessons

If lessons take place online, we may use video meeting, communication or file-sharing tools to provide instruction.

Online lessons may involve the student’s name, image, voice, lesson materials and other information visible or shared during the lesson.

Online lessons may not be recorded unless the teacher and the student or parent or guardian agree in advance.

8. Photos, Videos and Media Consent

We do not publish a student’s photo, video, name or identifying information for promotional purposes without permission.

Media consent is optional.

If consent is given, photos or videos may be used on our website, social media, printed materials or other studio-related publications.

If the student is under 19, media consent must be given by a parent or legal guardian.

Consent may be withdrawn by contacting us in writing. Withdrawal will apply to future use where reasonably possible, but it may not remove materials already printed, shared or published before we received the withdrawal.

9. Website Data, Cookies and Local Storage

When you visit our website, certain technical information may be processed automatically by our website hosting, security or similar technical service providers. This may include IP address, browser type, device type, pages visited, time and date of visit and basic usage data.

Our website may also use cookies, local storage or similar browser technologies to operate the website, remember basic technical information and understand how visitors arrive at the website.

At this time, we may store basic first-touch attribution information in the visitor’s browser. This may include the landing page, landing path, referral source, UTM parameters, click identifiers and the date when the information was captured.

This information helps us understand which pages or sources led a visitor to contact M&N Music Studio.

This information is stored in the visitor’s browser for a limited period and is not used for advertising profiling.

If a visitor submits a contact form, this attribution information may be included with the form submission so we can understand how the inquiry reached us.

You can control or delete cookies and local storage through your browser settings. If you clear browser storage, this information may be removed.

10. Sharing Personal Information

We do not sell personal information.

We may share personal information only when reasonably needed, including with:

• Teachers involved in providing lessons

• Website hosting providers
• Email or communication tools
• Scheduling or administrative tools
• Payment service providers, if used
• Professional advisors, if needed
• Legal, regulatory or government authorities, if required by law
• We share only the information reasonably needed for the relevant purpose.

11. Third-Party Services and Links

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, content or policies of third-party websites or services.

If you use a third-party platform, such as a video meeting tool, payment service or external website, your use may be subject to that third party’s privacy policy and terms.

12. How We Protect Personal Information

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, disclosure, copying or modification.

These steps may include limiting access to personal information, using appropriate digital tools, keeping lesson and payment records reasonably secure and avoiding unnecessary collection of sensitive information.

No website, email system or online service can be guaranteed to be completely secure.

13. How Long We Keep Personal Information

We keep personal information only as long as reasonably needed for the purposes described in this Privacy Policy, including lesson administration, communication, payment records, legal requirements and reasonable business records.

When personal information is no longer needed, we will delete, anonymize or securely dispose of it where reasonably possible.

14. Access and Correction

You may request access to personal information we hold about you, subject to legal and practical limits.

You may also ask us to correct personal information if it is inaccurate or incomplete.

If the request relates to a student under 19, the request should be made by a parent or legal guardian.

We may need to verify your identity before responding to an access or correction request.

15. Withdrawing Consent

You may withdraw consent for certain uses of personal information by contacting us in writing.

If consent is withdrawn, we will explain any practical consequences. For example, we may not be able to continue lessons or provide certain services if the information is needed to arrange or deliver those services.

Withdrawal of consent does not affect information already used or disclosed before we received the withdrawal, where that use or disclosure was permitted.

16. International or Out-of-Province Service Providers

Some website, email, hosting, scheduling, video meeting or administrative service providers may store or process information outside British Columbia or outside Canada.

Where this happens, personal information may be subject to the laws of the place where it is stored or processed.

We use service providers only for reasonable business and lesson-related purposes.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this website with a new Last updated date.

By continuing to use the website or contact M&N Music Studio after changes are posted, you accept the updated Privacy Policy.

18. Contact

If you have questions about this Privacy Policy, or if you want to request access to or correction of your personal information, please contact us.

M&N Music Studio

Vernon, British Columbia, Canada

Email: mnstudiobc@gmail.com

Website: https://mnmusic.studio